Auto Restock Subscription Policy
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Last updated 20 September 2026
This policy applies when you choose an Auto-Restock or other recurring-purchase option from SalonRestock.com.au.
Recurring orders
The products, quantity, price, delivery frequency, shipping charge and billing frequency applicable to a subscription are displayed when you enrol. By confirming the subscription, you authorise recurring charges to your selected payment method until the subscription is cancelled or otherwise ends.
Price and product changes
Prices, taxes, shipping charges and product availability may change. Where required, we will provide notice before a material change takes effect. If a subscribed product is unavailable, we may delay the order, contact you about alternatives, or skip and refund the affected charge. We will not substitute a materially different product without your agreement.
Managing or cancelling
You may manage or cancel an Auto-Restock arrangement through customer-account tools made available on the website or by contacting Hello@SalonRestock.com.au. Cancellation applies to future recurring orders that have not entered processing. Once an order has entered processing or dispatch, the normal Refund Policy applies.
Payment failures
If a recurring payment fails, we or our payment provider may retry the payment and contact you. The subscription may be paused or cancelled if payment cannot be collected.
No fixed term obligation
Unless a specific offer clearly states otherwise, Auto-Restock continues until cancelled and does not have a minimum term or cancellation fee.
Legal rights
Nothing in this policy excludes, restricts or modifies rights that cannot lawfully be excluded under the Australian Consumer Law.